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  • … is the most important person in our business.
  • … is not dependent on us — we are dependent on them.
  • … is not an interruption of our work — they are the purpose of it.
  • … does us a favor when they call — we are not doing them a favour by serving them.
  • … is part of our business — not an outsider.
  • … is not a cold statistic — they are flesh-and-blood human beings with feelings and emotions like our own.
  • … is not someone to argue or match wits with.
  • … is the person who brings us their wants — it is our job to fill those wants.
  • … is deserving of the most courteous and attentive treatment we can give to them.
  • … is the life-blood of THIS business.

Adapted from original by General Motors – mid 1970’s.

We Look Forward To Serving You

You are our valued customer!